Welcome to Haven + West. By visiting our website or purchasing from us, you agree to the following Terms of Service. Please read them carefully before using our site.

OVERVIEW

This website is operated by Haven + West. Throughout the site, the terms “we,” “us,” and “our” refer to Haven + West.

By accessing our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service, including any additional policies referenced herein.

These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.

If you do not agree to all terms and conditions, you may not access the website or use any services.

ONLINE STORE TERMS

By using this site, you confirm that you are at least the age of majority in your state or province of residence.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction through the use of this site.

A breach of any Terms may result in immediate termination of your access to our services.

PRODUCT INFORMATION

We strive to display product colors, images, and details as accurately as possible. However, we cannot guarantee that your device’s display will accurately reflect product colors.

We reserve the right to:

• limit product quantities
• discontinue products at any time
• modify pricing without notice
• refuse any order placed with us

All product descriptions and pricing are subject to change at any time without notice.

ORDER POLICY

We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies in product information, or suspected fraudulent activity.

If we cancel or modify an order, we may attempt to notify you using the email and/or phone number provided at checkout.

SHIPPING & DELIVERY

Shipping timelines provided on our website are estimates only and are not guaranteed.

Once an order has been transferred to the shipping carrier, Haven + West is not responsible for delays caused by the carrier, weather, or other circumstances beyond our control.

For additional information, please review our Shipping Policy.

RETURNS & EXCHANGES

Please review our Return Policy for detailed information regarding returns, exchanges, store credit, and final sale items.

ACCURACY OF INFORMATION

We are not responsible if information available on this site is inaccurate, incomplete, or outdated. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.

We reserve the right to modify the contents of this site at any time without obligation to update any information.

THIRD-PARTY LINKS

Certain content, products, or services available through our site may include materials from third parties.

We are not responsible for examining or evaluating third-party content or websites and are not liable for any harm or damages related to third-party transactions or services.

USER COMMENTS & SUBMISSIONS

If you send submissions, reviews, comments, or other materials to us, you agree that we may edit, publish, distribute, and otherwise use them without restriction.

We reserve the right to remove content that we determine to be unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable.

PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SMS/MMS MOBILE MESSAGE MARKETING PROGRAM TERMS AND CONDITIONS

We are offering a mobile messaging program (the “Program”), which you agree to use and participate in subject to these Mobile Messaging Terms and Conditions and Privacy Policy https://havenandwest.com/pages/privacy-policy (the “Agreement”). By opting in to or participating in any of our Programs, you accept and agree to these terms and conditions, including, without limitation, your agreement to resolve any disputes with us through binding, individual-only arbitration, as detailed in the “Dispute Resolution” section below. This Agreement is limited to the Program and is not intended to modify other Terms and Conditions or Privacy Policy that may govern the relationship between you and Us in other contexts.

1. User Opt In: The Program allows Users to receive SMS/MMS mobile messages by affirmatively opting into the Program, such as through online or application-based enrollment forms. Regardless of the opt-in method you utilized to join the Program, you agree that this Agreement applies to your participation in the Program. By participating in the Program, you agree to receive autodialed or prerecorded marketing mobile messages at the phone number associated with your opt-in, and you understand that consent is not required to make any purchase from Us. While you consent to receive messages sent using an autodialer, the foregoing shall not be interpreted to suggest or imply that any or all of Our mobile messages are sent using an automatic telephone dialing system (“ATDS” or “autodialer”). Message and data rates may apply. Message frequency varies.

Further, You authorize your wireless carrier to use or disclose information about your account and your wireless device, if available, to HAVEN + WEST or its service provider(s) for the duration of your business relationship, solely to help them identify you or your wireless device and to prevent fraud. See our Privacy Policy https://havenandwest.com/pages/privacy-policy for how we treat your data.

2. User Opt Out: If you do not wish to continue participating in the Program or no longer agree to this Agreement, you agree to reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any mobile message from Us in order to opt out of the Program. You may receive an additional mobile message confirming your decision to opt out. You understand and agree that the foregoing options are the only reasonable methods of 

DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

We do not guarantee that your use of our website will be uninterrupted, timely, secure, or error-free.

To the fullest extent permitted by law, Haven + West shall not be liable for any injury, loss, claim, or damages arising from your use of our website, products, or services.

INDEMNIFICATION

You agree to indemnify and hold harmless Haven + West and its affiliates, employees, and partners from any claim or demand arising from your breach of these Terms or violation of any law or third-party rights.

CHANGES TO TERMS OF SERVICE

We reserve the right to update or modify these Terms of Service at any time without prior notice.

Changes will take effect immediately upon posting to the website.

CONTACT INFORMATION

Questions about the Terms of Service should be sent to:

shop@havenandwest.com